Telkom Faulty debit order system!!!! Sies

My March debit order for my cellphone contract didn’t go through, a minute later I paid using the Telkom portal, it took me weeks and weeks of calling before they could allocate my payment but still my services were not connected. I’ve been calling almost everyday asking if the debit order is still in place and the consultants always say yes. Today Telkom is supposed to debit my account and they have debited anything. I’m disappointed because the consultant I spoke to said they tried debited on the 15th which is not the agreed debit date I agreed on with Telkom. As per my contract my debit order date is the last day of the month. I’ve had other Telkom customers complaining about the debit order system and how they debit outside agreed dates to charge you penalty fees. I thought MTN was the worst but guess who just fought for number 1 spot??? ****en Telkom!!! I’ve been tagging you on Twitter as well hope you loose many more of your customers!!!!