MN
MELANIE N
1 reviews | Active since Jun 2015
08 Jun 2015, 19:32
Telkom faults/technical division
My faulty landline was logged with Telkom on Monday, 11 May 2015. The text message received indicated that the problem will be resolved WITHIN 9 days.<br> <br> I have logged additional messages to Telkom, but no avail.<br> <br> I am so frustrated as I am having to pay for a service which I cannot use and nobody responses to my complaints logged on the Telkom website.<br> <br> <br> <br>
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Telkom's replyOfficial
08 Jun 2015, 19:36Hello melanie1506,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM116622.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM116622.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply08 Jun 2015, 19:36
Official
Hello melanie1506,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM116622.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM116622.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team