Telkom Faults Reported NOT taken Seriously

I reported a fault no 39CTI181115 and 40CTI181115 on the 18th of November 2015 with our Business Line but I have had NO RESPONSE from Telkom regarding this. My Job is on the LINE because the Phone lines are under my department but I have no control over Telkom.<br> <br> I need our LINES sorted by end of BUSINESS day tomorrow the 26th November 2015, if someone will care enough to read this I am going to post this on Social Networks and Cancel the Service because we get NO SERVICE from Telkom.<br> <br> There are so many people who can provide the SERVICES they provide but TELKOM people just don's CARE.<br> <br> I am very disappointed ONCE again with TELKOM because everytime we have a FAULT we have to come to HELLOPETER to get response.