Telkom Faults

<p>Telkom Faults Department.</p> <p>Reporting a fault and following up the fault is disastrous. Each time you call for a progress report you are given a different story. - then the fault is been escalated and then the fault is all of a sudden fixed and closed, however this is not the case. Then you have to re-open the fault and get given yet another reference number. And now go through the whole waiting process again.</p> <p>You can never get to speak to a Supervisor - you just get told what the system says. This fault has been going on for 22 days now with no joy. Where to next?</p>