Telkom faults

<p>My parents who are pensioners have been without A landline for almost 1 month. Despite having reported the fault on numerous occasions telkom has not repaired same. The fault was also marked as urgent and to date nothing has happened. This is not the first time that s9mething like this has happened. The technicians come out and repair the lines and then 2 weeks later there is another fault on the line and again telkom comes out aboutique questions month later. My parents do not have cell phones as they are elderly people who do koto like touch screen phones. This is their only mode of communication. If one of them gets sick they will not be able to call an ambulance. Would telkom take responsibility if something happens to one of my parents or for that matter any ones parents as they are so delayed in repairing their lines.</p>