Telkom Fault unable to rectify

Logged a fault that my ADSL line was not synchronizing with telkom on the 22nd June 2019.They said they will send a tech to sort. On the 1st of July after about 2 hours and 8 consultants they figured that the profile has been deleted by mistake. They said will be up in 24 hrs.Today the 3rd of July still not up. Called again The support keeps transferring to sales and vice versa Worst company to deal with