TELKOM FAULT STILL UNRESOLVED AFTER 7 DAYS

I logged a complaint on 27 May 2015 that my ADSL line was not working. Only on the 1st June was someone assigned to the fault and a technician visited our premises on 2 June 2015 only to tell me that someone had removed our number from the ADSL exchange and that I had to apply for a new line in order for them to reactivate my number on the exchange. After the technician's visit on the 2nd June, my normal analogue telephone line, which was working before, went completely dead. No dial tones out or incoming calls. He stated that they were working on the exchange with my number. On the 3rd, the same technician visited. He restored the line and DSL line. Phone line was making scratchy noises and on phoning the 10210 number, the agent still picked up a fault on the line. I phoned the technician back and he returned, except that when he left the line was once again completely dead. He visited again on the 3rd June. Once again same story trying to fix it. But once again, I am without my DSL and normal analogue telephone line for the 7th and 3rd consecutive day respectively. Why must I continue to waste my valuable time on the phone with consultants and technicians and nothing comes of it.