TELKOM FAULT SERVICE

<p>On the 31st Dcember 2016 I lodged a complaint bout telkom and their terrible service when it comes to repairing the lines. On the veryn same day I received an e-mail from them via hellopeter stating that they have tried to contact me on the cellphine number provided but it is one digit short and further that I am to forward them an e-mail with the number to be contacted on. I immediately provided them with an alternate cellphone number that I have provided to my mum as they are pensioners. Sad to say to date there has beenno contact mde with her,. What is worse that last night there was two hijackings in their area. Had that been them, they would not have been ableto contact anyone thanks to telkoms. What I want to find out from telkom is that due to their failure in repairing their lines and it has been over a month, are they going to charge the, for a service that they are not providing. I have discussed with my parents the possibility of canelling their telkom line and looking at changing to Neotel.</p> <p> </p> <p>I hope this will be a wake up call to telkom that people are very dissatified with their service.</p>