Telkom Fault Repair Service

Thursday 20 August: My ADSL line failed (Wifi router and modem operating normally), call logged with Telkom<br> No response.<br> Wednesday 26th August: Fault Escalated, call center called and told technician will be sent<br> Thursday 27th: Called call center, was told router needed to be reset. The prerecorded message also told me my account was suspended - which was confirmed as incorrect. Eventually agreed with call center agent to send a technician. Twitter messages also sent and was advised a technician would be sent.<br> Monday 31 August: Called call center, told technician would be assigned and sent on the 2nd September. <br> Thursday 03 September: Tried call center this morning and was on hold for 20 minutes until I dropped off.<br> <br> I will still be expected to pay for my line... Unacceptable service but then again perhaps my standards were set too high.