1 reviews | Active since Mar 2017

21 Mar 2017, 12:18

Telkom Fault Repair

<p>I have now been battling with Telkom at various occasions to get my phone line and ADSL fixed at home. Telkom has cleared the fault numerous times only for it to reappear in a different format. Either the telephone line and ADSL are not working or one of the other. In this month I had to purchase numerous data bundles via my mobile provider whilst my ADSL is either down, intermittent or extremely slow.</p> <p> </p> <p>I have a bundle package which means I should have free Telkom to Telkom calls yet i can never use it because it has not been working since January.</p> <p> </p> <p>Telkom makes all sort of noises but action - <strong>ZERO</strong></p>

0
Replies (1)
Telkom
Telkom's reply21 Mar 2017, 14:10
Official

Good day Johan,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team