Telkom Fault more than month outstanding

TELKOM FAULT - INEFFICIENCY <br> 04/09/2015 Reported Fault Ref 874CRK049015 <br> 08/09/2015 Follow Up Fault escalation Ref 739927 <br> 14/09/2015 Follow Up Apparently a technician is busy on the fault <br> 16/09/2015 Follow Up Apparently the technician is still busy with the fault - SmS'S TO RATE SERVICE!!!<br> 18/09/2015 Follow Up Technician despatched to house - NO ONE WAS AT MY RESIDENCE NOR WAS I CONTACTED BY TELKOM. I WAS INFORMED THAT SOMEONE WOULD COME TO MY RESIDENCE ON THE SATURDAY SEPTEMBER 19, 2015. <br> 19/09/2015 - CANCELLED ALL APPOINTMENTS NO ONE PITCHED!!!<br> 21/09/2015 Follow Up Once again working on the fault - NOT ACCEPTABLE <br> 22/09/2015 Follow Up Once again escalated to manager - ASKED HOW LONG WOULD IT TAKE TO HAVE ISSUE RESOLVED??? <br> 28/09/2015 Follow Up 08:35 A Mr Mhlangi (Mhlangu) has been assigned to the problem and will have line working by 15:00<br> 28/09/2015 The line is still not operational phoned call centre. Informed that someone will be sent immediately!! <br> 29/9/2015 Once again escalated.<br> 01/10/2015 Was told the line will be operational by 6/10/2015<br> 06/10/2015 Line is still dow