TELKOM FAULT IS AFFECTING MY MONTHLY INCOME!

Hi,

This is a complaint about my Telkom ADSL 4meg uncapped line that has not been resolved and no update or even a phone call has been made to me. I call each day to get feedback and still nothing is being done. My wifi has been down since the 23rd of April and due to their lines always being busy I could only get through and report my fault on the 26th of April. I work from home and this has now affected my monthly salary yet there is no compensation that is available for me when I ask about it. I know that if I do not pay they will not think twice to cut my line. I have even asked for an automatic dispute to be open on my behalf and this was not possible. What Telkom does not seem to understand is that I call each day which is an expense to me. I cannot get to a store to get an integrated sim card either and when asking for it to be courier to me that is also not available for me. What can I do for urgency on this as well as to assist me in getting some type of compensation for all my calls as well as losing out on almost a months salary. I have a car installment and a bond that needs to get paid and no body seems to be phased.

Natalie Wagner ********** ********** 2581