AL
Alan L
1 reviews | Active since May 2012
20 Jan 2016, 14:49
TELKOM FAST RESPONSE TIME OF 6 MONTHS
TELKOMS CABLE WAS DAMAGED AND THUS I HAD NO PHONE TO USE. THAT WAS THE OTHER DAY... NO.. IT WAS ACTUALLY SIX MONTHS AGO!!!!!! SINCE THEN I AND MY NEIGHBOURS HAVE COMPLAINED AND REPORTED MANY MANY MANY TIMES. NO RESPONSE.. SIGH...THEY CONTINUE TO PASS THE BUCK AND IN THE MEAN TIME CHARGE ME EVERY MONTH R177 PLUS.. UH.. FOR WHAT!! HOW WOULD THEY LIKE IT IF I TAKE THEIR MONEY EVERY MONTH AND GIVE THEM... NOTHING!!! I HAVE SINCE CANCELLED MY LINE BUT AGAIN.. NO RESPONSE.. I WANT MY REFUND FOR THE SIX MONTHS.. STOP MAKING ME WAIT.. EVERYONE SHOULD READ THIS AND REALISE THERE ARE BETTER OTHER COMPANIES TO RATHER USE. <br> <br> LETS SEE HOW LONG THIS TAKES BEFORE I GET ANY RESPONSE TICK TOCK....
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Replies (1)Telkom's replyOfficial
20 Jan 2016, 15:03Hello SmartPete,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM190130
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM190130
Regards
Narriman
Telkom Social Media Team
Telkom's reply20 Jan 2016, 15:03
Official
Hello SmartPete,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM190130
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM190130
Regards
Narriman
Telkom Social Media Team
