Telkom falsifying the product to get quick sale.

I was visited by Telkom Direct Sale Agent who was selling Telkom fiber, this was in the month of June 2021 and installation was done on the 07 august 2021. As per my knowledge I sign up for month to month contract which does not bind me to long term contract. The agent told me I will be paying R 450 and is month to month contract I can terminate the contract anytime if I wish to. All this was a lie. I was surprised by statement which I got during the month September, when I call to get clarity of the statement only then I was informed I have signed up for contract which is 24 months. From first week of September I have been fighting this calling Telkom Customer service and each time I call I get different story from consultant. One of the consultant escalated the matter to the superiors and I will get feedback within 3 days. I waited 3 days passes and still no feedback. I call again another consultant informed me that my issue is sitting with manager investigating till today no feedback it has been more than a week waiting for feedback. I call again yesterday and I was told the issue will be escalated to the department that deals with contract from direct sales agent and I should wait 24hrs and call after then. I called the department of Direct sales agent and I was told I do not have a profile my ID cannot retrieve ant information. Telkom is taking me for a ride and no one is willing to assist me with this issue however their expecting payment from me. I really hate doing with such providers who don't care about customer after sale has been completed.