Telkom false promises and misleading customers
<p>On black friday a sales consultant from Mondo/Telkom phoned me. (Christoper East. Employee number: 5169) I have been pre aproved for a great deal on a wifi router. I then declined the offer because we already had a router from vodacom. He then assured me that Telkom would cancel the Vodacom contract on my behalf, so that I would only be paying for the telkom one. I then accepted. Now , after I have received the router, Vodacom has no knowledge of any cancellation, and Telkom is telling me that they cant cancel a contract on someones behalf.</p> <p> </p> <p>So what now... I have 2 routers , I cant get the consultant on the line. </p> <p>Is this telkom/Mondo's way of misleading customers into contracts????</p> <p>I will in my life never use Telkom again, I will not recommend it to anyone, I will discourage every person I know from using Telkom as a service provider.</p> <p>I will complain to everyone, I will go to the papers. I will put up posters . I swear all will know of this</p> <p> </p>
Im having so much fun with telkom today.... NOT
Now after checking my bank, the delivery fee that was supposed to be R99 has gone up to R 149.
This is unnaceptable.
Telkom, do you do just as you please???
Logged another complaint/Investigation.
Im having so much fun with telkom today.... NOT
Now after checking my bank, the delivery fee that was supposed to be R99 has gone up to R 149.
This is unnaceptable.
Telkom, do you do just as you please???
Logged another complaint/Investigation.
********** 181083
********** 181083
This matter has still not been resolved.
Telkom has now deducted R491.68 from my banking account.
I cancelled the contract.
They are using the excuse that the router is not with them. The router has been due for collection since december.
How can you take money for a contract that has been cancelled.
I am taking you guys to the Public Advocate.
I am sick and tired of phoning and getting told the same thing, and nothing gets done.
Telkom is the worst company ever.
This matter has still not been resolved.
Telkom has now deducted R491.68 from my banking account.
I cancelled the contract.
They are using the excuse that the router is not with them. The router has been due for collection since december.
How can you take money for a contract that has been cancelled.
I am taking you guys to the Public Advocate.
I am sick and tired of phoning and getting told the same thing, and nothing gets done.
Telkom is the worst company ever.