Telkom False/misleading information
<p>This was just another confirmation that I should close my account with Telkom. What the fu#k is happening to my account. </p> <p>Is this just a disgrace of bad service or blatant *******?<br />Telkom called me in the 2nd week of August 2016 to remind me of my bill that's behind at that time it was R1529. I asked them the Telkom consultant over the phone who called me to cancel/ close my account then, however I informed Telkom that I will pay my bill in monthly installments. Telkom agreed and said they will cancel/close my account as the bill stood on R1529 but a R+-R700 still needed to be added. I informed them that I'm ok with that.</p> <p>STILL MY ACCOUNT IS OPENED AND I AM BILLED FOR SERVICES I CANT EVEN USE. Why the HELL SHOULD I be charged for services not rendered,which I couldn't even use and be **** to. Recently I was contaced again by Telkom accounts and i explained my frustration and anger. The consultant inform me to wait on my bill through the post and see if it was corrected and then if not lay a complaint. Telkom staff gave false/misleading information to me in AUGUST AND FOR THEIR STAFFS MISLEADING AND USELESS FEEDBACK WHICH I WILL GLADELY PROCLAIM ON EVERY SOCIAL MEDIA IS NOT THE FIRST TIME I ENCOUNTERED. A few months ago I waited 4 months for my line to be fixed with NO feedback and just more and more EMPTY promises and I just had enough. </p> <p>I will not recommend your services to anyone and again request to speak to a management to solve this query WHICH SHOULD BE MARK AS URGENT.</p> <p>Again my recommendation is that your service is of the poorest standards and sucks and decreases in care for their clients. </p> <p> </p> <p>Regards <br />Vernon<br /> ********** 655</p>