1 reviews | Active since Jan 2017

08 Jul 2019, 11:32

Telkom false marketing offers

I have been a loyal Telkom customer for over 30 years. Currently have home fibre and 3 freeme contracts in place. This weekend I received an SMS from Telkom, reading : "Telkom values your loyal support and would like to offer you a 3 month Netflix subscription valued at R417, on us, to stream the best international shows & movies this winter! Please use your service no. 012******* and account no. ********* to redeem your voucher. Click here https://tlkm.link/NetflixReg to start watching now. Click here to learn more http://tlkm.link/Netflix T&Cs apply. Telkom team

My service number and account numbers were listed in the SMS and were correct, implying that I (as a loyal customer) qualify for this offer. But alas, upon trying to apply on line the error message I received said I do not qualify for this offer. Phoning Telkom's help number, I was told this is for new customers only.

This is false marketing (in my opinion) and Telkom should refrain from wasting my time with these fruitless offers.

Will be considering another Service provider in the near future.

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