YK
Yashodan K

1 reviews | Active since Mar 2009

07 Jan 2016, 11:22

Telkom - false advertising Samsung Galaxy S6 Edge

I've been trying for the last 3 weeks to take up a contract with Telkom. I am getting no joy.<br> <br> I've been to over 8 stores over the last 3 weeks and they all do not have stock of the device which is being advertised (Samsung Galaxy S6 Edge 64 Gb) on the Smart Plan 100. I've actually ordered the contract online yet nobody has contacted me yet. If it's so hard just to join Telkom what kind of service should I expect thereafter?<br> <br> Vodacom was able to ship the exact same phone to my wife in 2 days even though they were also out of stock! How come Vodacom is able to do that? If I don't get my phone by mid next week, I'm just going to stick with Vodacom because they actually have what they advertise.<br> <br> <br> <br> <br>

0
Replies (1)
Telkom
Telkom's reply07 Jan 2016, 14:53
Official
Hello ykupset,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM184534

Regards
Luleka
Telkom Social Media Team