Telkom False advertising

I am a new client of telkom mobile. in there promotions books when we took out a contract it stated that you will receive 10 gigs data for the first 2 months of your contact. So i called telkom and report that i have not yet received the data and would like to know why. this case was reported on the 12/02/2018. I phoned multiple times to query my case and each time i was told that my case would be attend to. it is now the 07/03/2018 and of course still no response i phone telkom now and i get told oh sorry...our systems are down. i then ask to speak to a supervisor because i do not want to know how far my case is i want to know why is has not been resolved then get told sorry there is no one available to assist you. Telkom stop false advertising and then promising your clients that it will be resolved if this is the service i am reviving i will be canceling my contract and not will i ever recommend telkom!!!!!!!! this is the worst service i have ever received.