BS
Brent S

1 reviews | Active since Sept 2015

06 Oct 2015, 11:03

TELKOM FALSE ADVERTISING

I app**** for a iPhone 6 plus 16gig unlimited data (for 6 months) deal at R499 from Telkom. I was informed that I would receive the handset five days later. I went to the shop on the Friday to be informed that there was no stock and I would have to wait. I contacted head office and they informed me that there was a national stock issue. I think it would be good business practice for Telkom to \pull their marketing off the internet"until they can meet demand. I have never experienced such BAD service at any network. I am surprised that Telkom can stay in business. I app**** for a galaxy Tab 4 in December through Telkom and waited 3 weeks before cancelling with them. This is the second time in a year Telkom DISAPPOINTS COMPLETELY! Will be cancelling with the inferior network and moving to Vodacom. Oh"

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Replies (1)
Telkom
Telkom's reply06 Oct 2015, 12:12
Official
Hello Brent0007,

Thank you for making contact with us.

We have tried contacting you telephonically with no luck.

Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM148437 .

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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