fM
francois M
1 reviews | Active since Mar 2015
23 Feb 2016, 15:47
Telkom Falling Apart
To my surprise(not really) I haven't received any invoices for two months from telkom... (what better do you expect)<br> <br> I tried contacting them (calling, email) to find out what was going on, NO RESPONSE whatsoever, what more do you expect from telkoms competent staff and great callcentre.<br> <br> Then I try to access the MyTelkom page via the internet which DOES NOT WORK aswell.<br> [URL Removed]<br> <br> So I try the 'chat to an agent' which is has NO ONE RESPONDING on the other end.<br> <br> Seems like telkom is becoming an empty shell of promises, by empty I mean no one is working there, where is everyone?
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Replies (1)Telkom's replyOfficial
23 Feb 2016, 17:48Hello fm.marais,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the billing department and feedback will follow.
Your ***
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the billing department and feedback will follow.
Your ***
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply23 Feb 2016, 17:48
Official
Hello fm.marais,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the billing department and feedback will follow.
Your ***
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the billing department and feedback will follow.
Your ***
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
