Telkom Fairytales

I wish there was on option for no stars because 1 star is too high for Telkom! Placed order for line to be moved online about a 6 weeks prior to move to make sure all was done in time. Got reference and was told a consultant would phone within 2 working days. Well that did not happen so I phoned to query and was told the online order was never placed so went through the whole process again but now via telephone and again got reference and was told the line would be moved between 4-8 Nov. It has not yet been moved so I called today: 1st phone-call I was told limited access and they could not help me I would be phoned back which never happened: 2nd phone-call I was told the technician cancelled the order and I would have to place another order to which I was not a very happy customer so the phone was put down(not by me). Hence to say the person who answered my 3rd phone call got the brunt of my unhappiness. I was then told that there was an order pending but technician had not allocated dates yet and I would have to wait. So 3 phone calls in one day and I got a different story each time. I was also told when I placed the order the dates it would be done but during today's 3rd call they told me they cannot give dates so they don't know why I was given dates when I placed the order. So having planned in advance does not help when it comes to Telkom because many weeks and phone calls later I have no phone line and have no idea when I will have a phone line.