MK
Morne K

1 reviews | Active since Jul 2011

29 Feb 2016, 11:54

TELKOM - Failure to respond or Feedback on Service

Its been almost two weeks since my complaint / request for feedback - Still no response or feedback from Telkom. I probably should not be surprised especially if 95% of their ratings are negative. Don't even know why they bother to respond. Must be to try and maintain image. Its because of service and follow up like this that our beloved country is going down the tubes.<br> <br> Telkom Social Media Team: \Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. ***\"<br> <br> Their as soon as possible could be a year from now ...who knows it could also be possible they are still in process of putting enquiry commission together ????<br> <br> My ticket number for the request for Uncapped Wireless broadband is #*** if anybody at Telkom is would like to make a sale.<br> <br> <br> <br> "

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Replies (1)
Telkom
Telkom's reply29 Feb 2016, 13:32
Official
Hello mornekot,

We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.

Regards
Telkom Social Media Team.