Telkom failure to cancel my contract after 24 months

I’m highly disappointed by Telkom failure to end my contract after 24 months of customer loyalty. I had a contract of 24 months with Telkom which I was paying about R130 a month then after contract ended I tried to cancel the contract with no success up to date (more months after). Main reason for cancelling the contract apart from affordability, one of the reasons was that for somehow eight months before contract ended I started to have no network coverage where I’m staying. So meaning the last few months of the contract I was paying but not using their services anymore, which I understood because I was binding by the contract and I believe they’ve also noticed in their systems that they were deducting every month but I was not using any of their data provided. Then after the contract they started making huge deductions, I remember at some point they deducted about R800, at some point about R650 and last month it was R435 even though they know our contract ended and I’ve been making efforts to cancel the contract and worse part they know I’m not even using their services anymore. I’ve called the number provided in the internet (for contract cancellations) several times and whenever I’ve called I would be transferred to this other line which never reached anybody and end up dropping then you follow the process again and again. I then went to the nearest shop at Witbank Highveld mall and the person that helped me told me about the monies attached to my account in the background (about R750) which she could not explain since my contract expired. I just wanted to settle this in my expanse so that can part ways with the network provider then could not get help, instead I was told that they’ve logged a case and someone will call me which I guess was from Finance. Till today I’m still waiting for the call. In my opinion I start to think that Telkom is ripping people, having personal issues with disconnecting people at the end of contracts or either a racial issue since I’m black because before I took contract with Telkom I had contracts with other two different South African Network providers and at the end of the contract I never had this nightmare issues when cancelling the contracts. What hurt the most is that they just debit whatever amount they want to because it keeps on fluctuating and I don’t know what is based on since I’m not using any of their services anymore I’ve made numerous efforts in cancelling the contract and they know about it. If add the money after the contract is adding to thousands of no value and this money was supposed to benefit my children somehow or help me afford. This has to stop now, I’m really tired this issue with Telkom. The contact number in dispute is *** and it was for Data contract.