Telkom fails us yet again

24 days have passed Telkom still replacing cable in kuilsriver.i phoned a few days ago they could not give me a update cable depart never came back to tech deparment.telphone dead and ADSL dead.AS a customer I feel really disgusted and upset. is this how we get treated,slow unprofessional service.and buying airtime to make calls data bundles for internet.not only is Telkom providing no service but we forced to spend money.its pathetic just pure not giving a damn from Telkom side.