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anthony M

1 reviews | Active since Jun 2014

08 Aug 2015, 14:52

Telkom fails to meet deadlines they set!

I was promised that my line would be installed on the 7th. I have had to get in contact with telkom since day 1 to get feedback!! My line was not installed on the 7th. I had to call and they said it would be installed on the 7th. On the 8th i had to call them again and they promised me that it would be done today and they gave me victors number. Victor either switches his phone off or just ignores my calls and sms's. I have a feeling that it will not be installed today again and i am getting sick of this.<br> <br> I think it is just time to give up with telkom and stick with afrihost or axxess as at least their services functions 90% of the time.

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Replies (1)
Telkom
Telkom's reply08 Aug 2015, 15:17
Official
Hello diligenthawk89,

We apologize for the unsatisfactory service and inconvenience caused. Our technical team shall be in contact with you to assist.

Your social media reference number is SM132838.

Regards,
Joshua
Telkom Social Media Team