Telkom fails to follow instructions

********** 31 + ********** 56. You tried to debit me on a debit order date I did not specify. I asked you people to stop debiting the account as it no longer exists anyway. I paid via credit card BEFORE the debit order date that I actually specified. I am now receiving notices that I owe you people money. I do not. I paid my bill via credit card. I have contacted you via chat, via phone via social media and my requests are being ignored. PLEASE STOP DEBITING ME!!!! PLEASE REMOVE THE FEES FOR YOUR FAILED ATTEMPTS AT DEBITING ME. I can't afford to pay for your incompetence!!!!