aA
avanbiljon A

1 reviews | Active since Nov 2016

24 Nov 2016, 21:47

Telkom fails to deliver!! No surprise there!!!

<p>On the 26th of October I paid my telkom bill, unfortunately I used the wrong ref nr after sending numerous emails with proof of payment to every call center agent I spoke to every second day! Even sending it to the people of undebt?????Even went to the greenstone branch to get the proof of payment sent through them hoping to make them do something about it!! Needless to say my line has been cut! Can't even receive incoming calls and all of this just because telkom account department can't put 2 and 2 together and get my account sorted out!! Can someone now please sort this out?? It's been a month now?????!!!!! </p>

0
Replies (1)
Telkom
Telkom's reply25 Nov 2016, 14:55
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.

Your reference number is ***0.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***