Telkom fails to deliver and lies

<p>Telkom has yet again shown how pathetic their service is. Struggling now for weeks with ADSL, they finally got the line installed and then I have had to beg them to get our ADSL working, it was fine for barely two days. This is the reply I left in my other complaint</p> <p>"Hi, I am happy I did not reply when they finally got the line installed because once again USELESS service from Telkom, absolutely ridiculous. They called last week and said my ADSL line was now active and I could inform my ISP. It worked for one night and morning and then nothing, for over a week now. I call telkom LAST WEEK and they inform me there is a line fault, over the weekend they tell me the line is now fixed, come home Sunday and guess what the line is STILL DOWN. I contac them and they say there is STILL a fault on the line, what the hell??? it has been resolved but still a fault? I have talked to my ISP and my acc with them is 100%, Telkom keeps changing their story and not getting to a solution, what an absolute joke. I need this fixed, I am being charged for installation now but it is unusable!?? Can Telkom just WAKE UP! There was recently a post online about how your turn around strategy has worked, really? what a joke! I connected to the online chat today and they just kicked me off before confirming anything and said they have to RELOG the fault, what the heck happened to the "line fixed" or even the "fault pending" ??? I am utterly disgusted."</p> <p> </p> <p>They log the fault then say it is working when it is NOT, then they relog and "send someone out" and then send another sms that is fixed and it is NOT fixed I was home when they apparently sent someone and no one came to fix it, I asked neighbours. There were no technicians around. How the hell can they lie and shrug off their incompetency? The worst part is they have sent me an invoice foe a non working line. How does a company like this get away with lying and ***** practices like this? Despicable. They phoned again this morning and said a tech would attend to it. Nobody came through at all and then later in the afternoon I get an sms saying it has been resolved?? IT HAS NOT BEEN RESOLVED!</p>