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zubaidah F

1 reviews | Active since Sept 2015

16 Sept 2015, 15:44

Telkom fails to deliver.... again!

So this morning I decided to head over to the Telkom (Claremont branch) in Cavendish square to report my landline which suddenly stopped working.<br> <br> I do feel I need to mention this is the 4th time it has happened this YEAR itself. I went to report the matter and kindly requested that they fix it, only to receive a reply from the consultant I was dealing with that this will take \Between 1 to 2 weeks". I find this to be such an inconvenience as I run a small business from home and being able to communicate via telephone is essential.<br> <br> <br> I am highly disappointed that this keeps happening and nobody ever bothers to compensate for this inconvenience! """

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Replies (1)
Telkom
Telkom's reply16 Sept 2015, 18:24
Official
Hello zfakier92,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM146341.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team