Telkom fails to cancel yet another one of my Landlines

I sent a cancelation email on the 11th of April 2018. I have received no word back and am frustrated as they keep billing me. I just want the account closed!! before this I struggled for 4 months with a previous account and that was a night mare I had to email at least 6 different agents and visit the store 3 times.

Vincent Ellis dissatisfied customer