Telkom fails to cancel services on numerous requests.

Despite countless calls, forms being submitted, visits to outlets, to name but a few, Telkom has failed to cancel the fibre line at our premises.

Already during the week of 18 June 2018, Axxess took over as service provider and we are still getting billed by Telkom. Telkom has since disconnected our service due to non-payment!!!

Unbelievable...

There is a further issue with regards to the person billed, being the same persons but different entities - Telkom fails to rectify same.

To top it all, we have been paying for faulty lines for the period from January 2018 to June 2018, despite promises that Telkom would refund the monies, this has not happened!!!!

Fed up with the poor, poor service of Telkom. Needless to say that legal proceedings ought to be instituted against Telkom at this point in time...