WS
Wynand S

1 reviews | Active since Jan 2016

03 Mar 2016, 07:02

Telkom fails to cancel month-to-month contract

After expiry of contract (SmartPlan150), it continued as a month-to-month contract, with a 30 day notice period. On 4 November 2015, I gave notice that the month-to-month contract must be cancelled, by completing the required form at the Telkom store in Tygervalley Centre. To date the contract is not cancelled and Telkom continues to bill me for the contract.<br> <br> ***

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Replies (1)
Telkom
Telkom's reply03 Mar 2016, 07:14
Official
Hello Anon_wds,

Thank you for making contact with us and bringing
this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

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Regards
Telkom Social Media Team