CB
Charl B

1 reviews | Active since Apr 2011

16 Feb 2016, 06:06

telkom fails installation again!!

This is what I reported and it is still not sorted out.<br> TELKOM IS USELESS AS WELL AS THE MANAGERS:<br> <br> I booked a time and date but nobody pitched.<br> Phoned TELKOM customer services and they said no booking was made.<br> Booked then again and guess what nobody pitched again and when phoned again telkom customer services said no booking was logged.<br> Totally frustated made again a booking and guess what nobody pitched and once again telkom informed me no booking was made.<br> This is CRAZY!!!<br> I paid for a service and it seems the people at TELKOM is *********** to do their work!!<br> TELKOM has monopoly over line installations otherwise I would of used a different company and it seems they are using this to their advantage by not caring for their customers needs.<br> My order no is:***.<br> My husband took leave everytime they said the technician will arrive so that was a waste.<br> So we are loosing in all aspects and TELKOM is just benefitting from us.<br> TOTALLY UNPROFESSIONAL TELKOM,GET YOUR ACT TOGETHER YOU ARE PUTTING THIS COUNTRY TO SHAME!<br> I need this to be done ASAP for I have every reason to say what I want.<br> <br> They again did not pitched thus TELKOM is just promises and freaking USELESS!!!!!!<br> <br> 3Rd time!

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Replies (1)
Telkom
Telkom's reply16 Feb 2016, 06:41
Official
Hello bezfam,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We do apologize for any inconvenience we have cause to you.


Regards
Noku
Telkom Social Media Team