TELKOM FAILS CONSUMERS

Telkom has been advertising all their new packages. I go into a store sit for 4 hours before being assisted and apply for their Basic home adsl line, I purchase the telephone headset and awaited a technician to come and install. I follow up weekly with Telkom as my kids were and are very excited about our new ADSL line and when I call them today they then tell me on the phone that they are unable to assist me as there is no space on the exchange in my area and I will only be attended to next year in March. Yet the previous tenant that stayed in my very own home had a Telkom line as well as all of my neighbours. When were they going to tell me this if I had not phoned them - when it comes to paying their deposit and purchasing the required hardware then their just ready to boost sales and why is Telkom advertising and promoting products if they can not help consumers. They are very inefficient. I am very disappointed in the whole manner of their service and false advertising! If Telkom does not want to assist then they should just tell us consumers that their too eager to boost sales and thereafter they couldn't care less.