Telkom Fails Commitment

I have repeatedly inquired via e-mail about an installation of a adsl line to my house. Eventually I went to the branch on 10/11/2015 and signed a contract with them. (Installation order #***) They scheduled an all day (07:30 to 16:00)appointment for installation on the 18th November and later changed it to the 17th. On the 17th a I was notified at 8:05 that a technician was dispatched. At 08:50 a guy came around and said there was damage to the telephone pole (witch i have informed them about the day I went into the branch) and that he has to go and look for a spare. He came back and said that they must first come and repair the pole before he can do his installation. The next day i recieved a notification of another all day appointment on the 23/11/2015. No person was at my house that day. I recieved another notification informing me of another all day appointment on the 26/11/2015. At 10:10 on the 26th, i was notified that a technitian was dispatched to my address. Yet again, no one showed up. At 16:44 that day i was for some reason informed that a technician was despatced to my address. <br> Three months down the line, three fruitless meetings and still nothing has been done