Telkom Fails at Line Migration

On a previous complaint lodged on HelloPeter, this serves as an update that Telkom has to date done ABSOLUTELY NOTHING further to rectify my line migration problem. Their response to my first complaint was that it has been escalated to their \back office\", which inevitably means \"we take note of your complaint and choose to ignore you entirely\"<br> <br> I app**** for line migration long ago, and Telkom has only subsequently told me that I cannot migrate my line as my new residential area only allows a slower bandwidth. They said then that I need to cancel the migration order and apply for a new one where the downgraded line speed is included in the order. WHY NOT JUST AMEND THE CURRENT MIGRATION REQUEST???!!!!!<br> <br> Several follow-up calls on this has gotten me nowhere. It has been \"escalated\" several times, which inevitably means absolutely ******all when it comes to Telkom.<br> <br> Telkom, please take note that failure to action my line migration within seven (7) days (i.e. 5 work days) will leave me with no choice than to exercise my consumer right to regress, lodge a complaint with the ICASA ombudsman, and seek alternative legal advice to get this matter resolved.<br> <br> Utterly Disgusted!!!<br> <br> "