1 reviews | Active since Jun 2014
Telkom fails AGAIN
Worst Service!
Telkom has by far been the best in offering disapointment to their customers! After sending through a request for their device on the internet I got instantly spammed by customer service agents! Anyway I began the process of answering the necessary questions for the device. I then stated o require two of the devices which was the A31 with the smart watch as advertised, the agent then advised me that only one can be processed over the phone and I will need to go into the store for the other contract for the device. I said that’s fine can we continue, the colour of the device was not in stock, I was then advised that the agent was not sure if they have stock of the smart watch and it is not guranteed with the device. I mean what the actual….?! Surely you would employ people that speak clearly and are clued up about the special/offers running! How many more people did you guys blind side? And NO I do not remember the agents name because if you rap on the phone just to go through and make a sale how am I supposed to properly listen?
