Telkom Fails Again

<p>I attended Telkom Pavillion on 30 April 2016 and filled in a form to cancel all Telkom services as of 31 May 2016 due to the house having been sold and us moving out of the property. They took the form and said all was fine. When I called the call centre on 01 June 2016 to find out if all was in order, I was told by the agent that the instyruction is on the account butthis does not appear to have happened and I now have a bill that I am not prepared to pay.</p> <p> </p> <p> </p> <p>There are a couple of problems that appear to happened with this fibre line:<br />Your sales lady called and said the following:<br />1. They will upgrade the 4mb ADSL to Fibre for Free<br />2. Free Router and termination box will be supp****<br />3. I would get a free promotional period of 2 months on the 10mb line speed<br />4. I was on a month to month with telkom with the ADSL and she said that this would not change</p> <p>All of the above appear to have been lies, you invoice says differently for all the above.</p> <p>Please ensure that this is taken care of soonest and my bill corrected before a payment is made.</p>