Telkom fails again!

My adsl has failed again. I go through this once every few months. I have called the call center about 4 time now trying to get a tech out to check on the problem. I get told that the line is syncing and everything is fine from their side, but there is no internet, in my tiny mind, if I am paying for internet, I want the F*&*(&*g internet! Things are not fine!<br> <br> It has been over a week with snotty call center agents and techs who call and try and talk you through a problem, on each occasion they ask me to reset the modem etc and I feel that I am not being heard. I have reset the modem, the ports have been cleared, the username and password are correct and the little green lights are all happy and glowing but there is not throughput. HOW MUCH LOUDER SHOULD I SHOUT? EVERYTHING IS NOT FINE! THERE IS NO EFFING INTERNET! THE NEXT PRSON WHO ASKS ME ABOUT MY LITTLE GREEN LIGHTS IS GOING TO GET YELLED AT!<br> <br> I am an inch away from changing providers and moving to a wireless solution because I have had enough of this nonsense.