Telkom fails...

<p>So i received a sms this morning that i owe Telkom over R1000 for a line that is not in use, i tried to relocate my line to my new adress. I was told to pay R880 as my account was due. I paid the amount and was told now i should cancell my line etc. Anelisa Motamane from telkom sent me the cancellation form which i completed and sent back. (That was the begining of October) there after i received nothing from her. The line hasnt been in use since September 2016 already. And today i get a sms saying i am overdue! I called so many times today amd even emailed the 2 adresses ive been given. And still nobody gets back to me. I have all the proof etc. How do i go about this now Telkom?</p>