telkom failing to repair telephone lines

my business lines are faulty. <br> <br> cant recieve calls and can only make one call at a time. ive logged the problem several times and still the same message persist, for the past 3 weeks, \ we are busy fixing the problem\"<br> <br> how am i suppose to run a business with no telephone lines?<br> <br> it is totally unexceptable.<br> <br> when will the problem be fixed?<br> <br> <br> @telkomsa"