Telkom failing to deliver

<p>I am so bitterly disappointed by Telkom inability to deliver the service.I have a 24 month contract with them and pay close to R1000 pm for ADSL and uncapped 4mps Internet, but since I app**** for a relocation of the service for my number ********** 048 in late December 2016 from KZN to Ga-Rankuwa where I have been transferred for work,they have failed to do their job despite the monthly debit order of January went through.</p> <p>The order ref# for relocation is: ********** 66.</p> <p>Despite the promise of the Telkom social media team to assist ref # AI ********** , absolutely nothing has happened.</p> <p>Not even a phone call, simply pathetic and ridiculous. </p> <p>Is it how the number 1 communication provider treats its customers?</p> <p>Please because they have clearly failed to deliver and it looks like they are actually unable to fulfill their job, why can't they just put an end to the contract from their side to allow me to get a wireless LTE contract with more competent providers like Cell Claude,Vodacom or MTN?</p> <p>I was advised not to renew the 24 month contract with Telkom last year but after some period of hesitation,I made the crucial mistake of renewing.</p> <p> </p>