Telkom failing to comply

Our internet has been down for over 4 months. We have reported it many times and not once did we ever receive feedback or even a technician on site.

Internet is a critical part of our business infrastructure and without it , we can lose serious business. It forced us to sign up with a different ISP due to Telkom's extreme lack of customer support.

We still pay our telkom ADSL every month, however no internet.