1 reviews | Active since Dec 2014
Telkom failing to close my account
<p>I closed my Telkom landline-ADSL account in December 2015. Ever since that time Telkom keep submitting debit orders against my (frozen) account. I do not make provision, so the debit orders are sent back and penalties are incurred every time. I went to Telkom, Menlyn THREE times, queueing for quite a long time, every time. On 5 May I received an sms stating that Dispute no. ***5 had been logged and that R1530.04 would be credited on my next account. And shortly after that, yet another debit order was presented to my bank account. I cannot seem to solve this problem.</p>
Good day Stevothepirate
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day Stevothepirate
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
