SF
Steve F

1 reviews | Active since Dec 2014

24 May 2016, 17:01

Telkom failing to close my account

<p>I closed my Telkom landline-ADSL account in December 2015. Ever since that time Telkom keep submitting debit orders against my (frozen) account. I do not make provision, so the debit orders are sent back and penalties are incurred every time. I went to Telkom, Menlyn THREE times, queueing for quite a long time, every time. On 5 May I received an sms stating that Dispute no. ***5 had been logged and that R1530.04 would be credited on my next account. And shortly after that, yet another debit order was presented to my bank account. I cannot seem to solve this problem.</p>

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Replies (1)
Telkom
Telkom's reply26 May 2016, 06:13
Official

Good day Stevothepirate

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.