telkom failed to migrate my number and *******ly debits my account for almost a year and then blocks my line, forcing their services on me

<p>I had cancelled my contract line after expiry date and almost a year later Telkom continued to debit my account. I made calls to them every month informing them of my frustration and to have it sorted. I finally stopped the debit order in October due to their ******* deduction of funds from my account which they had no signed authority for. They then blocked my like and I managed to get a hold of the manager "Menzi" who then told me I have to pay R2000 for usage. I said it was not supposed to be on contract from last year April. I provided him with a case number and he said I have to pay. I told him his lack of efficiency and that of his teams had led to this. Had they cancelled timeously and not been deducting or taking my money *******ly this would not have been the case. His attitude was "my way or the highway ". I have never defaulted in payment throughout my contract duration. Telkom had forced their services on me leaving me no option to use it and not migrating my number to prepaid. </p> <p>I spend hours a day on the phone with Telkom.</p> <p>I HAVE ALL COMMUNICATIONS WITH TELKOM informing them from day one on voice record. </p>