AB
Andri B

1 reviews | Active since Oct 2018

05 Oct 2018, 10:31

Telkom failed once again

Once again the reward for the worst service ever goes to Telkom. After a month of trying to get our line into a holding pool cause we are tired of the terrible service, phoning over 50 people we got informed our line and Internet service has been cancelled. Running a business from home and needing Internet we are left without it for who knows how long. We'll done Telkom, your poor service and terrible employees training never ceases to amaze me. How this company is still running is beyond me

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Replies (1)
Telkom
Telkom's reply03 Nov 2018, 13:46
Official

Good Day

Thank you for making contact with us.

Please send us your effected number, ID number and contact information for our team to best assist.

Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.

Kindy quote reference number: AI*** when posting.

Regards

Telkom Social Media Team

Bronwyn

Best regards,