Telkom fail to meet appointment 3 x times.

I request my copper line to be converted to Fibre. I made 3 x appointment with the technical department for 08:00 in the morning. Nobody pitch to convert the line. Not even a call to re-schedule. I had to take time off from my workplace. I cancelled the order. As a former manager in Telkom I find it appalling. Order ***A. I will approach the competition for fibre