1 reviews | Active since Apr 2011
TELKOM FAIL TO BOOK ORDER FOR ADSL INSTALLATION
I app**** for a ADSL line and paid my deposit of R750 within in minutes when asked to do so.<br> After that I booked a time and date but nobody pitched.<br> Phoned TELKOM customer services and they said no booking was made.<br> Booked then again and guess what nobody pitched again and when phoned again telkom customer services said no booking was logged.<br> Totally frustated made again a booking and guess what nobody pitched and once again telkom informed me no booking was made.<br> This is CRAZY!!!<br> I paid for a service and it seems the people at TELKOM is *********** to do their work!!<br> TELKOM has monopoly over line installations otherwise I would of used a different company and it seems they are using this to their advantage by not caring for their customers needs.<br> My order no is:***.<br> My husband took leave everytime they said the technician will arrive so that was a waste.<br> So we are loosing in all aspects and TELKOM is just benefitting from us.<br> TOTALLY UNPROFESSIONAL TELKOM,GET YOUR ACT TOGETHER YOU ARE PUTTING THIS COUNTRY TO SHAME!<br> I need this to be done ASAP for I have every reason to say what I want.
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196275
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196275
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196275
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196275
Regards
Luleka
Telkom Social Media Team
