Telkom

I have been trying for days to obtain my public IP address from Telkom and cancel my landline (not my internet). What a horrific experience. You get sent from department to department, the agents are uninformed and untrained and keep referring you to a different department. The only department you can actually get through to is sales - problem is, I don't want to buy anything. I think I seriously need to look for a different provider and cancel my service all together.